- Book Summary: How To Have Confidence and Power in Dealing with People
Key Insights:
* All of us has a need to be accepted, to feel special and to be liked
* We should focus most on building others. Accept them, approve them and share your appreciation.
* Never underestimate the importance of a smile
* Critical people generally have low self-esteem. Fighting with them is not productive for them or you
* Avoid sarcasm – it is generally hurtful
* Be more interested in the other person’s story vs. sharing your own
* Respect your competition or your opponent. Be respectful, calm, and be objective
* Seek advice and opinions from others. That is a way to get good information, show respect, and gain cooperation
* We all need praise. Praise others





